McMaster University

McMaster University


FHS Mail Online

If you already have an FHS email account and would like to view your mail online, simply browse to

Email in the Faculty of Health Sciences

All McMaster staff and faculty are eligible for an email account from the University.

The FHS Administrative Server provides a suite of enhanced email and storage services, including:

  • 2GB of mailbox space
  • consolidated messaging and calendaring
  • secured and large capacity group shared file storage
  • dynamic backup and on demand restore services
  • full integration and support of mobile devices

FHSAdmin services can be accessed using a web browser, such as MS Explorer, Firefox, and others. In addition, FHSAdmin offers extra functionality for users of Microsoft Outlook.

Email Application Forms

Password Policy

As part of maintaining high security passwords here in FHS there is a policy in place to make sure users choose strong passwords.

When you change your passwords for email accounts or computer logins you will be forced to create a password that:

  • Does not contain your user account name or parts of the user's full name that exceed two consecutive characters
  • Is at least eight characters in length
  • Contains characters from three of the following four categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphabetic characters (for example, !, $, #, %)
Additional Info

Email accounts are governed by the The Code of Conduct for Computer and Network Users.

Students enrolled in a degree program should self-register on MUGSI.

When you retire, your e-mail account is not automatically continued, you must submit a retiree e-mail application form.

Other individuals, such as visiting scholars must complete an application form and submit it along with a sponsoring letter from your McMaster sponsor.

Help with Email

We have a new CSU Help Portal to assist you with most common issues. Please visit our Help Portal and subscribe to updates, as we will be adding more material over time. Click here to go directly to our Email Help section!

FHS Managed Email Policy

1. FHSAdmin Server Email Accounts

This document is intended to supplement the McMaster Code of Conduct for Computer and Network Users and the Faculty of Health Sciences Intended Use Statement.University email systems are to be used by persons authorized by McMaster, and only for university business, and may not be used for commercial purposes or personal gain. Clients are required to produce their McMaster ID card in order to establish their university affiliation.An FHSAdmin Server account is available to all faculty and staff. Others, such as retired faculty and temporary staff can obtain courtesy accounts. For all account holders, certain restrictions apply and the account may be revoked at any time without notice (see the section on "Abuses" in this document).

2. What about monitoring?

The Computer Services Unit (CSU) monitors the FHSAdmin email system but does not observe the activities of individuals. In cases of suspected abuse or system and network problems, CSU is authorized to access any information or files necessary to solve the problem and/or protect the systems and information that they contain. All information is treated as confidential. As part of normal system management, CSU collects various types of information on FHSAdmin servers. This includes, but is not limited to, login/logout times, types of access, amount and size of messages sent and received, and amount of resources used. This information is analyzed for various purposes relating to the management of the email systems. All information is treated as confidential.

3. Who Can Access My Email?

The user owns all electronic mail in the account and should NOT give their password out. Users may set up "delegates" to allow access to their email account for purposes of covering absences (sick/maternity leave, vacation, etc.) and other administrative needs. The owner of the account is still responsible for any activity originating from that account. In certain cases, and only upon written request signed by the Dean of the Faculty of Health Sciences (or designate), your supervisor or McMaster Security Services will be given access to any email contained in your account, including extracts of various logs relating to the activity of your account. If CSU is served with a court ordered subpoena, access to any email messages requested will be provided. In all cases, the CSU will cooperate fully with any legal authority acting in an official capacity.

4. Account Termination

In the case that an FHSAdmin email account must be terminated immediately, the department manager must contact FHS Human Resources to request that CSU suspend the account. Accounts terminated within the first three months after creation/renewal will be refunded half of the purchase/renewal price. No refunds will be credited for accounts terminated after this period.

5. Disk Quota

Each customer on the FHSAdmin server is allocated a default quota, which covers all mail folders, including their inbox and calendar. On request, email quotas can be increased. For further information, contact the CSU. If you believe that your account has been compromised, change your password immediately, and contact the Computer Services Unit.

6. Revision Date

This policy will be reviewed annually or as required. This policy was last reviewed: March 2016.

Email outside FHS (UNIVMAIL)

McMaster email addresses outside of the Faculty of Health will use Univmail, which is provided and supported by University Technology Services (UTS). Click here to log into your Univmail webmail.

If you are having difficulties with your Univmail, please contact UTS at x24357 (2HELP) or by email at

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