Service Menu

Core Services

Desktop

Microsoft campus agreement  More Info

Antivirus protection software  FHS only



Enterprise Offerings and Support

Email - Exchange server  All of campus

MedSIS  FHS only

MacFACTS  FHS only

ATP  All of campus

Firewall / intrusion prevention service  FHS only



Infrastructure

End Point / Desktop Connectivity Support  FHS only

Enterprise System Support  All of campus

VRF Support  FHS only



Audio Visual

Smart Classroom Support  All FHS campuses

Collaboration Systems Support (Video Conferencing and WebEx)  FHS only

Learning Commons  FHS only

Service Menu

Supplementary Services

Desktop Support Rates

CSU Hourly Rate for all services (minimum 30 minutes)  $110 / hour

Desktop Support services More Info

Desktop as a Service

DaaS (also known as VDI) replaces physical desktop computers with virtual machines (VMs) that exist on servers in CSU’s datacentre but can be accessed securely from any internet connection on a wide range of devices; desktop, laptop, tablet or mobile. 

Desktop Service using Existing Hardware $50 / month

Desktop Service with supplied VDI hardware  $55 / month

Desktop as a Service details  More Info

Private Cloud Services

Note: There will be a one time set up fee may apply for some services.

Personal Network File Storage  $14 / month

Secure network storage for your personal, workgroup or department files with automatic nightly backup. Share files and databases with your team.


Website or Web Application Hosting - From $100 / month

McMaster VRF (HHS Sites Only)  $51.50 / month

Digital Signage

Extra graphic design work is charged at an hourly rate.  Companies or services outside of McMaster that wish to advertise, please inquire for pricing at csu@mcmaster.ca.

Weekly  $20 per ad

1 ad per month  $30 / month

2 ads per month  $50 / month

Up to 10 ads  $75 / month

For more than 10 ads per month, please email csu@mcmaster.ca to request custom pricing

Digital signage details  More Info

Hardware Sales

Our hardware stock is always changing.  Please email csu@mcmaster.ca or call the front desk at 905-525-9140 xATCSU (28278) for inventory and pricing details.

Hardware store common inventory list  More Info

Video Conferencing & Web Conferencing

Please see our Video Conferencing and Web Conferencing pages for more information.

Video Conferencing Admin Fee  $55

Video Conferencing Hourly Rate  $115 / hour

More
  • Emergency Service is available during regular business hours. A premium will be charged.
  • In case of cancellation by a client for a booked appointment, please provide a minimum of 24 hours notice (1 working day). In cases where this is not provided a fee may be applied.
  • Special contract rates can be arranged for projects and group support.
  • Please note that prices are subject to change without notice.
  • CSU only accepts payment by McMaster account, Mastercard/Visa, and cheque.