COVID-19 Info


Please review the University information hubs on the ongoing coronavirus issue.

Working Remotely

VPN access

MS Teams

CSU Video Tutorials

Full Screen Recommended

Videos and Media: McMaster University Copyright 2020 All Rights Reserved

Fundamentals of Teams

20 mins

  • Teams, Chats, and Channels
  • Chatting Effectively
  • Managing Teams
  • Reading Effectively

Voice & Video in Teams

9 mins

  • Setting Up Audio & Video
  • Making Calls
  • Sharing Screens
  • Using Voicemail

Collaborate & Share in Teams

9 mins

  • Sharing & Managing
  • Files Tabs & Collaboration

Fundamentals of MS Teams

Voice & Video in MS Teams

Collaborating & Sharing in MS Teams

Teaching Resources

Instructional Continuity website contains various helpful resources about online teaching and alternative assessment, as well as a list of Frequently Asked Questions that are continuously updated. 

Additional Support

Although we may not be physically located in our office, we are still providing most of our standard services. If you have any questions or requirements, please visit our CSU homepage to quickly:

  • Access self-service options such as antivirus, MacID assistance, or open a new service ticket for desktop or other assistance (Link to self service Page)
  • Access forms for new network storage or access to existing FHS network storage such as “S Drive” or “MacDrop” (Link to forms page)
  • Find contacts and additional information

Or email to start a new service request.

Quick Links & FAQ

How can I check that I’m online? How do I know my VPN connection is working?